Question 1

What's included in the setup fee?

Accepted Answer

Your complete custom website: design, development, content setup, SEO foundation, mobile optimization and testing on every device before launch. On Signature and AI Concierge, it also covers setting up reservations and ordering, and training the AI concierge on your menu. It's a one-time cost.

Question 2

What does the monthly plan cover?

Accepted Answer

Hosting, SSL, security updates, backups, support and your menu and hours changes. Signature adds reservations and commission-free ordering. AI Concierge adds the AI concierge, kept in sync with your menu and prices.

Question 3

What does the AI concierge do?

Accepted Answer

It chats with guests right in your website's chat, in English and Spanish, day or night. It answers questions about your menu, hours and location, books tables and takes pickup and delivery orders. It works from your real menu and prices, and anything it can't handle, like allergy questions or special requests, goes straight to your team.

Question 4

How do guests pay for orders?

Accepted Answer

At pickup or on delivery. Orders come straight to you, with no commission.

Question 5

Can I start smaller and move up later?

Accepted Answer

Yes. You can move up to a higher plan at any time. Adding the AI concierge to Signature, for example, is $1,000 for setup and $200 more a month.

Question 6

Do I have to sign up for a monthly plan?

Accepted Answer

No. If you'd rather host it yourself, we'll build your site for a one-time $4,500 and hand it over, with 30 days of tweaks after launch.

Question 7

How long does it take to build?

Accepted Answer

Most Essential sites launch in 3–4 weeks. Signature and AI Concierge typically take 4–6 weeks, depending on integrations and content. You'll get a detailed timeline with your proposal.

Question 8

Can I update the menu and hours myself?

Accepted Answer

Yes, from your phone, in minutes. Or just send us the changes: menu and hours updates are included in every monthly plan.

Question 9

Will ordering work with my POS?

Accepted Answer

Orders come straight to your team, so they work alongside your POS from day one. If you want them to land inside your POS, we can connect it as a custom project. We'll confirm what's possible for your system before you get your proposal.

Question 10

Do you work with groups or several locations?

Accepted Answer

Yes. For several locations, a connection to your POS or reservation platform, or features like catering and events, we'll put together a custom plan and quote.

Feature	Essential	Signature	RecommendedAI Concierge
Website & care
Custom design, mobile-first	Included	Included	Included
SEO foundation	Included	Included	Included
Hosting, SSL, backups and security updates	Included	Included	Included
Menu and hours changes, done for you	Included	Included	Included
Support from a real person	Included	Included	Included
Reservations & ordering
Online table reservations	Not included	Included	Included
Pickup and delivery ordering, no commission	Not included	Included	Included
QR code menus for dine-in	Not included	Included	Included
AI concierge
Lives in your website's chat	Not included	Not included	Included
Books tables and takes orders	Not included	Not included	Included
Answers guest questions, 24/7	Not included	Not included	Included
English and Spanish	Not included	Not included	Included
Hands off to your team when needed	Not included	Not included	Included

Restaurant website pricingKnow your price before any work starts.

Essential

Signature

AI Concierge

Custom

Add more when you're ready.

AI answers

AI Concierge upgrade

Google & reviews

Just the website

A flat fee, never a cut of your orders.

What's in each plan.

Website & care

Reservations & ordering

AI concierge

Frequently asked questions

Plans